What Our Customers Say

From our very first contact with her all the way through the closing on the purchase of our condo on Siesta Key this month, Susan has been the epitome of the kind of congenial, knowledgeable real estate agent everyone hopes they can find. As we’d never purchased property in Florida, we had many questions about the process. Susan had clear, in-depth answers to every one of them. And she often went beyond our concerns, suggesting that we think about certain issues that hadn’t occurred to us. Susan always made time for us in her schedule and responded quickly. Whether it was taking us to view a listing, answering an email, taking a phone call, or visiting the property when we couldn’t, we could always count on Susan to be there for us. We’ve dealt with a number of real estate agents over time, but we have never worked with one as conscientious as Susan. We applaud her fine work and will not hesitate to recommend her to others.

Lee Byron has proved to be an inexhaustible front of local knowledge, she has worked extraordinary long hours and has been unfailingly good natured and thoughtful. She listened to what I said, made several telling suggestions and could not have been more helpful. Lee Byron  is a credit to your company and l shall recommend her and Michael Saunders to everyone I meet in future.

Thanks to you our search and buying experience was so much easier than we ever anticipated. As you know, we had originally planned on allowing our search for a Sarasota home to last months, if need be. We are certain that it was not merely good luck on our part, but more your professionalism and expertise that resulted in our placing a down payment on a home during our very first search. Through to the closing, your extra effort in helping us acquire this home was indeed appreciated. 

We had hired Lee Bryon and Susan Keal, members of the Michael Saunders & Company. I was in charge of selling my mother’s condo in Sarasota, Florida. Thanks to the suggestions from Lee and Susan we were able to sell the condo in a short time. We appreciated their help. Due to excellent teamwork everything ran smoothly and made this a pleasant experience.

We are very pleased with the wonderful job both Susan Keal and Lee Byron did. What lovely, caring, professional ladies they are! They still have three properties of ours listed, and I am sure they will do
the same great job of selling them for us. They are truly an asset to your company, as I am sure you are aware

Lee Byron exceeded our wildest expectations! She’s absolutely wonderful. 

My husband and I were very pleased with the excellent service rendered by everyone at Michael Saunders & Company. We both sold a home and purchased a home in Sarasota within a short period of time. The process went smoothly which we truly appreciated. Our Realtor, Susan Keal was very helpful, professional, knowledgeable and a pleasure to work with. 

Thanks so much for your help. You and Susan have done an amazing job way above and beyond. There has never been a doubt that asking you to guide us through this was the best decision I could possibly make. You are the best.

You are an amazing real estate agent in addition to being a very special person. Thank you for all you did for all of us.

We feel especially thankful to for you and for all you’ve done to help us obtain our beach-front condo! As you know, it’s a longtime dream come true for us. You willingly worked with our stringent criteria and only showed us properties that complied. You educated us on the critical things to know. We feel that you’ve much more like a friend to us than anything else (an amazingly dedicated professional too, of course!) 

I must thank Lee & Susan for being the most professional but fun and easy to work with of any realtors ever. You both are angels. Thank you again; you have my gratitude and future references. 

It is with pleasure my husband and I write in appreciation of Mrs. Susan Keal and Mrs. Lee Byron. Mrs. Keal and Mrs. Byron were perseverant and diligent as they led us through the process of choosing a house. Well aware of the market trends, both of them were informative and knowledgeable, and had a great sense of the history of the city. These ladies were accommodating and people oriented. The performance of these two ladies positively reflects the standing of your company.

I had the good fortune to work with Lee on a property I recently purchased in the Meadows. Even though the property was in the lower priced category, Lee made me feel that I was top priority. She is an excellent communicator who stayed in contact with me through every step of the process, ensuring that my “due diligence” was complete. I appreciate her attention to every detail to issues that might have been insignificant, but were significant to me. It was truly a pleasure working with Lee.